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Hipposerve Knowledge base

Adding New Mailbox Accounts

If you need to assign more emails to your account, you may need to upgrade it to add more mailboxes. Your initial account comes with a minimum of 1 mailbox, unless you opted to include more. This knowledge base explains the process of adding new mailbox accounts.

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Adding New Mailbox Accounts

Introduction

If you need to assign more emails to your account, you may need to upgrade it to add more mailboxes. Your initial account comes with a minimum of 1 mailbox, unless you opted to include more. This knowledge base explains the process of adding new mailbox accounts.


Login


Select the Email Service

  • Go to the Services menu and click on My Services
  • Select the Hippo Pro Email service that you would like to manage.
  • Click on the Manage Service icon

Select the correct service


Go to Your Mail Accounts

  • Click on the Accounts Button

Mail Accounts


Upgrade Your Account

  • If there are not enough mailboxes on your account, when you go to assign emails, you will see the following message.Upgrade Email Accounts
  • To add more mailboxes, click on the upgrade account button.

 


Choose the Required Number of Mailboxes

  • In the dialogue box, select the number of mailboxes you require.

Add Mailboxes


Confirm Your Selection

  • Confirm that the details are correct.
  • The charge for the new mailbox will be prorated to your next billing cycle.
  • Click on continue to place your order.

Confirm Charges


Assign Emails to the Mailbox

  • Once you have added the new mailbox(es), you can assign emails to them.
  • Follow this knowledge base which explains how to assign emails.