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Inside the Hippo

Hipposerve Values

Our points of culture

Every employee at Hipposerve shares the same values and we have developed a positive working culture that not only benefits our customers, but also the team.

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A friendly and approachable team at Hipposerve

I am friendly

I am friendly and approachable to my colleagues and to customers.

I will do everything I can to make our customers feel at ease with our products and to ensure that they are only sold products that they genuinely need.

I will not pressure customers to purchase add on products, or product tiers that are not appropriate.

I have integrity

I am always honest in everything I do. If I make a promise, I will deliver on that promise.

I will always be truthful to customers about products and their fitness for their requirements. I will not try to oversell product tiers.

We all make mistakes. If I make a mistake, I will inform whoever necessary in order to resolve the problem

Integrity is one of our core values
Our values at Hipposerve include taking Responsibilty

I have responsibility

I am fully accountable for all my actions. I appreciate the outcome of my actions both in my work and in my life as a whole.

I am responsible for my results and I understand that for things to change, I must adapt.

I have unity

I value being part of a united team.

Not only am I a team player, but I am also a team leader. My focus is on working together and working through conflict towards a resolution.

I am supportive of others, and I know I will be supported by others should I need help.

Our values include Unity. We are a united team.
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Union House, 111 New Union Street
Coventry, West Midlands

Phone Number

+44 0330 043 1502

I share

If I have an idea, that I think will develop Hipposerve I will share it with the whole team.

I know that my ideas will be appreciated and considered by everyone in the organisation.

In turn I will value contributions from other members of the team.

I want to grow

I will take every opportunity to develop in my role and personally.

As well as gaining knowledge, I will help develop others using my own experiences.

I will also learn from my mistakes and become a better person because of them.

I am well-rounded

I have a balanced approach to life and appreciate that the family, social and physical sides are just as important as my working role.

I will make sure that I complete the most important work tasks first to give me quality personal time.

I like to have fun

I enjoy life and want to create a happy purposeful atmosphere around me.

I work hard, but do so in a fun way, being able to talk to other members of the team when things don’t go as planned

Why Choose Us?

We have over 20 years of expertise in supporting users with all types of internet service. Your custom is also extremely important to us. You will always be greeted in a  friendly and courteous manner by our expert Hippo Helper team.


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We will be there for you when you need us most, to help you sort out an issue, or to upgrade your services quickly and easily. And remember, no question is a daft question. If it's causing you worry, we will help you solve it!

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