Imagine having a cloud-based virtual machine (VM) that's like a high-speed sports car, powered by top-of-the-line AMD EPYC CPUs.

What sets these VMs apart is their dedicated vCPU—think of it as having an entire professional kitchen to yourself, where you can cook without interruptions or delays from others. This means no slowdowns from "noisy neighbours" and consistent, high-speed performance for tackling big business tasks.

At Hipposerve, we understand that managing bandwidth can sometimes feel like walking a tightrope. But don't worry, we've got your back! Our monthly bandwidth quotas are exceptionally generous, so it's quite rare for our users to even brush against these limits. However, if you do find yourself in this uncommon scenario, here's what you can expect:

1. Proactive Communication: Before you even reach your bandwidth limit, we'll notify you. We believe in keeping you informed so you can make the best decisions without any last-minute hassles.
2. You've Got Options: If you're nudging up against your limit, here’s what you can do:
   • Upgrade Your Plan: If your usage consistently trends higher, moving up to the next tier is a breeze. This not only gives you more bandwidth but also provides additional resources to support your growing needs.
   • One-Time Extra Bandwidth: Just a spike in your usage? We offer the flexibility to accommodate this with additional bandwidth at an extra cost, billed only for what you use beyond your quota which is just £0.05 per additional GB of data transferred in a given month.
     
3. Continued Service: Surpassing your bandwidth limit with us doesn’t mean your services are interrupted. Your online presence remains uninterrupted and as robust as ever.

While it's quite rare to exceed our generous bandwidth allocations, we've designed these measures to ensure that even in those unusual instances, you have the flexibility and support to keep things running smoothly.

Upgrading your package with us is super easy! You can do it anytime through the Hippo Portal™, and we'll only charge you for the time you use after the upgrade. Need to downgrade? No problem, as long as your chosen plan has the required storage space. Just remember, we can't offer refunds for unused time in your billing cycle. If you're not sure what's best for you, just give us a call. We're here to walk you through the process and help you make the right choice.

When you choose Hipposerve for your VPS needs, here's what you can expect in terms of support:

1. Hardware and Server Operations: Our expertise shines when it comes to the physical hardware and the smooth running of the server itself. You can count on us for top-notch support in these areas, ensuring your VPS operates seamlessly.
2. DNS Assistance: If you're utilizing our DNS services, we're more than happy to lend a hand. Whether it's setup queries or troubleshooting, our team is here to guide you through any DNS-related concerns.
3. Software and OS Installation: Now, here's where things get a bit DIY. Due to the highly customizable nature of our VPS, we don't provide direct support for the software or OS installations you choose to implement. This flexibility is what makes our VPS so powerful, but it also means that for specific software or OS-related queries, the best course of action is to reach out directly to the product's vendor for specialized assistance.
4. Knowledge is Power: Setting up and managing a VPS does require a good level of confidence and understanding of server and network setups. It's an exciting journey, but it's also important to have a reasonable grasp of the technical aspects involved.

We definitely recommend securing multiple versions of your business name as domain names. By parking these domains or using them as aliases, you significantly reduce the risk of someone else using your name and impersonating your business. Plus, all our packages include the option for multiple domain name parking, and our technical team is always ready to help you set everything up. It's a smart move to protect your brand and we're here to make it easy for you!

Great question! Here at Hipposerve, we celebrate your freedom and creativity. Our VPS is designed to be a canvas for your digital aspirations. The rule of thumb is simple: If it's legal and doesn't infringe on any copyrights, you can run it on your VPS.

• Complete Flexibility: Want to set up a web server, run a gaming server, or host your own applications? Go for it! Our VPS is versatile enough to handle a wide range of tasks.
• Freedom of Choice: Whether you're a developer, a business owner, or a tech enthusiast, you have the liberty to install the software and applications that meet your needs. From popular CMS platforms like WordPress and Joomla to development environments, the choice is entirely yours.
• Skill is Your Only Limit: Your ability and know-how are the only boundaries. Whether you're experimenting with new software or deploying complex applications, our VPS is your playground.
• Responsibility is Key: While we provide freedom, we also count on you to be responsible. Ensuring that your activities are legal and respectful of copyright laws is paramount.

With our products, you have the flexibility to choose from monthly, annual, or 3-year billing cycles. And here's a great tip: the longer your billing cycle, the more you save. It's all about giving you options that fit your needs and budget.

The primary difference between our Business Smart VPS and Premium VPS plans lies in the level of performance each offers, tailored to meet diverse needs and expectations.

1. Business Smart VPS: This plan is an excellent starting point for those who require reliable virtual server capabilities at an affordable price. It's perfect for small to medium-sized applications, providing a balanced blend of performance and cost-effectiveness. With standard SSD storage and robust processing power, it caters well to standard hosting requirements.
2. Premium VPS: Stepping up, our Premium VPS is all about high-end performance. It's equipped with the latest NVMe SSD and AMD EPYC CPUs, delivering unparalleled performance even for the most complex and demanding tasks. This plan is ideal for users who require advanced computing power, faster data processing, and higher storage speed — essential for large-scale applications, extensive databases, and high-traffic websites.

   The key here is the cutting-edge technology in our Premium VPS. NVMe SSDs offer significantly faster read/write speeds compared to traditional SSDs, making them ideal for applications requiring quick access to large volumes of data. Meanwhile, AMD EPYC CPUs provide robust processing capabilities, handling multiple tasks with greater efficiency and speed.