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Fix Your Website Woes

Website Doctor

Slow, misbehaving or broken website? The Hippo Doctor can get you back up and running quickly and hassle-free.

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It's all about theperfect domain name

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Prices shown are for 1st year & exclude VAT.

£0.99 £11.99
£0.99 £17.89
£12.99 £16.99
£21.99 £29.99
Terms & Conditions apply on all products, offers & domains. Click for details. Prices exclude VAT.
Fix Website Problems

Website Doctor

£69.99

per hour

 

Full Website MOT

Website Clinic

£189.00

One Off Payment

Let's Compare!

Website Doctor
Website Clinic
Bronze Website Management From Hipposerve

Website Doctor

Our website problem diagnosis and repair service is designed for anyone experiencing unexpected issues with their website's performance or functionality.

Features

  • Full Site Examination
  • No Obligation Quote
  • Repair Specific Issues
  • Security Audit
  • Performance Audit
0hr

1 hr

Tune Up

Included with all work

Create a Hipposevre Account

Report

We will provide a detailed report of all resolved issues, along with recommendations to prevent future problems and enhance performance.

Your website MOT from Hipposerve

Website Clinic

Consider it an MOT for your website. We'll analyse the security and performance to ensure it's running in top condition.

Features

  • Full Site Examination
  • Website Optimisation
  • Security Optimisation
  • Performance Optimisation
  • Site MOT
0hr

3 hr

Comprehensive Tune Up

Speed up Slow Sites

Create a Hipposevre Account

Comparison Report

We will provide a before and after report using a leading website performance analysis tool, allowing you to clearly see the improvements made.

Silver Website Management From Hipposerve

Full Website Check

We will look over your website carefully to determine what is wrong and how long it will take to fix. Before we start any work we also do a full backup of your site.

Extream performance VPS from Hipposerve

Performance Audit

We will conduct a thorough performance audit to ensure that your website operates at the optimal speed permitted by your hosting environment.

Extream performance VPS from Hipposerve

Security Audit

We will conduct a comprehensive security audit on all websites and implement necessary improvements, all included within the cost of the service provided

Create a Hipposevre Account

No Fix - No Fee

If we are unable to resolve the issues with your site for any reason, you will not be charged, and we will fully refund any deposits you have already paid.

Terms & Conditions apply on all products, offers & domains. Click for details. Prices exclude VAT.

Transfer Your Website to Hipposerve

Move to us with our FREE migration service.

We understand that transferring a website isn't an easy process. This is why we offer a FREE website transfer service, to move your website, email, and other online services to Hipposerve. No website is the same, so we work with you to develop a web transfer plan and timescale.

During the transfer process we :
Work with your existing provider to ensure a seamless transfer.
||
Audit and optimise your website for our servers where possible.
||
Transfer domains, emails and other services if required.
||
Test everything works before we switch the sites over.
||
Plan the best time to complete the services transfer with you.

Transfer your email to Hipposerve

Move your email with our FREE migration service.

Moving your email doesn’t have to be a headache. Ensuring your DNS is properly configured and all your old emails are safely transferred is crucial, but with Hippo Mail, you’re not alone. We’re here to help upgrade your email experience with our FREE email migration service, guiding you every step of the way. We’ll work closely with you to come up with a personalized plan and timeline that fits just right.

During the transfer process we :
Set up your new mailboxes with any additions you require.
||
Update your DNS so new emails come to your new mail boxes
||
Transfer your old emails and folders to the new accounts
||
Test everything works before we switch the service over.

What is a Domain?

Domain Name Guide

'www' is a subdomain directing to site sections;

'hipposerve' is your chosen element of the domain name, the core of your web identity; and

'.co.uk', a top-level domain (TLD), categorizes the site as commercial. Each part plays a crucial role in your site's online presence and brand recognition.

Security Disclaimer

Secure Your Site: Simple Steps to Strengthen Website Safety

The biggest vulnerability for a website can often be the site itself.

It's crucial to use strong passwords and, whenever possible, enable Two-Factor Authentication for your accounts.

Additionally, installing Anti-Malware software can provide an extra layer of security. Always ensure that any applications you use, like WordPress, are updated regularly to protect against threats.

Fix Your Problems

Contact the Web Doctor

It couldn't be easier to start work repairing a broken or underperforming website. Just click on the relevant product above, and we will be in touch within 2 working days, with a plan of action.

If, however, you still have a few questions regarding your website, feel free to just give us a call, or complete the form opposite,

Hipposerve Phone

WhatsApp

Social Media

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Simplifying Your Queries

Website Doctor FAQs

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Our Rave reviews

We're Loved by our
Trusted Customers

Amy Dudbridge
I often get asked, “Is hosting included ?” The answer is yes, hosting is always included in our packages along with a free...
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Amy Dudbridge
I often get asked, “Is hosting included?” The answer is yes, hosting is always included in our packages along with a free SSL, unless the client specifically wants to continue using their own provider. It just makes life easier for our clients at the end of the day! Although, when I first started the business I didn't offer hosting as I didn't have a supplier I was 100% happy with. I tried Site ground for a while which was fine until their support got hidden deep behind a wall of “find the help you need from our knowledge hub”. Some of my requests for help started to be denied as well unless I went for a higher plan. I wasn't best pleased. I was therefore delighted to be introduced to Hipposerve I've used Hipposerve as Your Site Matters Ltd hosting supplier for more than 2 years now. My business wouldn't be the same without the knowledge that the brilliant team has mine and my clients' backs when we need support. The agency hosting service is excellent, and I'd highly recommend it to any of my fellow agencies out there. So thank you, Hipposerve. You and the Hippo Helpers are awesome and appreciated 🙏
Amy Dudbridge
Amy Dudbridge
Chris Fairgrieve - Hamptworth Seniors Golf
“Throughout my experience, I was absolutely amazed by the enthusiasm and professionalism of the team. In over 40 years in the IT industry...
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Chris Fairgrieve
Hamptworth Seniors Golf
“Throughout my experience, I was absolutely amazed by the enthusiasm and professionalism of the team. In over 40 years in the IT industry, I can genuinely say that I have never come across customer service to match it.”
Chris Fairgrieve - Hamptworth Seniors Golf
Chris Fairgrieve
Hamptworth Seniors Golf
Edward Glover - Expert Voice Coach
"The best thing about Hipposerve is they don't just sell you hosting and leave you to it. They actually help you personally get your website ...
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Edward Glover
Expert Voice Coach
"The best thing about Hipposerve is they don't just sell you hosting and leave you to it. They actually help you personally get your website started, and offer support in the on going updating and maintenance. It really was helpful and was great support to get going as this was my first website."
Edward Glover - Expert Voice Coach
Edward Glover
Expert Voice Coach
Emma Sansom - Flamingo Strategies
Hipposerve are a fantastic company to work with. They host our website and have also helped some of our clients with their hosting and website ...
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Emma Sansom
Flamingo Strategies
Hipposerve are a fantastic company to work with. They host our website and have also helped some of our clients with their hosting and website transfers too. They are completely on the ball, they reply really quickly and they can't do enough to help you. I wouldn't work with anyone else and I'd highly recommend them if you want a fantastic service at a very competitive price!
Emma Sansom - Flamingo Strategies
Emma Sansom
Flamingo Strategies
Will Stogdale - Boost Design
"Hipposerve have been fantastic at helping me with my client projects. His hosting service is excellent, but his customer service is world-class! Thanks for all ...
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Will Stogdale
Boost Design
"Hipposerve have been fantastic at helping me with my client projects. His hosting service is excellent, but his customer service is world-class! Thanks for all your help. I look forward to working with you regularly."
Will Stogdale - Boost Design
Will Stogdale
Boost Design
Claire-Marie - Delightful Balloons
“Even though I pay a very small amount of money for my product, The Hippo couldn't help me enough, I wasn't made to...
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Claire-Marie
Delightful Balloons
“Even though I pay a very small amount of money for my product, The Hippo couldn't help me enough, I wasn't made to feel like I wasn't worth his time, in fact i was flattered that even though a lower paying customer I was still given the individual customer care. He was really patient and helpful. Thanks so much for helping me to sort everything I needed. Best email service ever. I'd highly recommend Hipposerve to everyone, especially people who, like myself, aren't "tech savvy". Thanks again!”
Claire-Marie - Delightful Balloons
Claire-Marie
Delightful Balloons
Michael Gaukroger - Ventnor Enhancement Fund
"I am the chairman of a small charity. Hipposerve advertise that they host charity websites for free so, having designed a website myself, I contacted ...
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Michael Gaukroger
Ventnor Enhancement Fund
"I am the chairman of a small charity. Hipposerve advertise that they host charity websites for free so, having designed a website myself, I contacted Hipposerve and this was confirmed. Our charity has had to pay for nothing but the domain we chose to use. The service I have received from Hipposerve has been outstanding. The website I had designed needed to be transferred to the WordPress platform. This was done by Hipposerve absolutely free-of-charge and the website became live within two days of ordering the domain. My contact at Hipposerve has been quick to respond to email enquiries and has provided as much help as one could possibly expect. Who could ask for more?"
Michael Gaukroger - Ventnor Enhancement Fund
Michael Gaukroger
Ventnor Enhancement Fund
Brett Sheldon - YBW
All I can say is WOW (and that's a good WOW btw …) I engaged Hipposerve for our site a little over 5 weeks ago...
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Brett Sheldon
YBW
All I can say is WOW (and that's a good WOW btw…) I engaged Hipposerve for our site a little over 5 weeks ago, and all I can do is sing their praises—they have been truly phenomenal. Professionally I know lots of web design agencies and have used various companies over the years, but for our latest project I decided to use Jason and Hipposerve off the back of glowing testimonials of a number of clients of mine. And the service has been first class. Given a very tight deadline, a bigger and more complex site than most and a high spec list, they absolutely smashed it – in 3 weeks… Above and beyond my expectations. Cannot recommend highly enough, only with I could issue 6 stars….
Brett Sheldon - YBW
Brett Sheldon
YBW
Helen Powell - Weddings
Hipposerve have been amazing. Their email service has so many great features, like Spam Monitor, we never miss important emails anymore and we can green ...
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Helen Powell
Weddings
Hipposerve have been amazing. Their email service has so many great features, like Spam Monitor, we never miss important emails anymore and we can green list the emails we know we can trust and need to see, I would highly recommend Hipposerve for a great tool but such hard-working personal service Thank you.
Helen Powell - Weddings
Helen Powell
Weddings
Sasha Hollis - Great and Small Antiques
"I didn't know anything about setting up a website. Once I bought my package I contacted customer support and they were able to guide me ...
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Sasha Hollis
Great and Small Antiques
"I didn't know anything about setting up a website. Once I bought my package I contacted customer support and they were able to guide me through the process of creating my website with their web builder. I am really pleased with the result."
Sasha Hollis - Great and Small Antiques
Sasha Hollis
Great and Small Antiques
Brett Earp - EARPCG
Easy. Simple. Straight forward. No nonsense transaction and price was very reasonable for services provided.
Brett Earp
EARPCG
Easy. Simple. Straight forward. No nonsense transaction and price was very reasonable for services provided.
Brett Earp - EARPCG
Brett Earp
EARPCG
Jim Fletcher - JSF SEO
"Amazing support and excellent value for money. So glad I found Hipposerve after wasting money, time and effort with competitors."
Jim Fletcher
JSF SEO
"Amazing support and excellent value for money. So glad I found Hipposerve after wasting money, time and effort with competitors."
Jim Fletcher - JSF SEO
Jim Fletcher
JSF SEO
Simon West - Online Fishing Shop
"My website was running slowly and there were a few errors appearing on the pages. I contacted Hipposerve to use the Web Doctor service. The ...
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Simon West
Online Fishing Shop
"My website was running slowly and there were a few errors appearing on the pages. I contacted Hipposerve to use the Web Doctor service. The support I received was really great. They found the problem and fixed it quickly. Now my site is flying"
Simon West - Online Fishing Shop
Simon West
Online Fishing Shop
Matthew White - MWStrength and Performance
"The service in both technical and hosting is that of premium, 5 star and the relationship I have with them is very strong....
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Matthew White
MWStrength and Performance
"The service in both technical and hosting is that of premium, 5 star and the relationship I have with them is very strong. They host and provide elite technical support for four of my businesses within the private business and health sector and have been on hand to provide both incredible support since that time began. The best investment and asset, by far, I have to my portfolio of businesses. Thank you for the fantastic support, the ongoing premium service and helping me and my business grow from the ground up. It’s meant everything, the world and every bit more. "
Matthew White - MWStrength and Performance
Matthew White
MWStrength and Performance
Adam Payne - TCMUK
"Highly Recommended! I cannot stress enough how good Hipposeve are, I've transferred my businesses hosting, email, etc over to them, I've recommended them to my ...
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Adam Payne
TCMUK
"Highly Recommended! I cannot stress enough how good Hipposeve are, I've transferred my businesses hosting, email, etc over to them, I've recommended them to my clients and my clients have transferred to them, no problem is an issue and it's sorted in super time. Excellent Customer Service."
Adam Payne - TCMUK
Adam Payne
TCMUK
Julie Cameron - Action Coach
"Amazing Service - nothing too much trouble and explained everything in language I could understand! Thank you"
Julie Cameron
Action Coach
"Amazing Service - nothing too much trouble and explained everything in language I could understand! Thank you"
Julie Cameron - Action Coach
Julie Cameron
Action Coach
Lee - IT Techno-Phobes Limited
Such an easy company to deal with. Swift and professional service. Highly recommended.
Lee
IT Techno-Phobes Limited
Such an easy company to deal with. Swift and professional service. Highly recommended.
Lee - IT Techno-Phobes Limited
Lee
IT Techno-Phobes Limited
Craig Blackford - Event Organiser
"I had 54 email addresses with over 25,000 emails (nearly 20GB of data) that I wanted to transfer. Hipposerve worked with me to set the best possible ...
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Craig Blackford
Event Organiser
"I had 54 email addresses with over 25,000 emails (nearly 20GB of data) that I wanted to transfer. Hipposerve worked with me to set the best possible transfer date, when things would be quiet and they worked through the night to ensure that everything was up and running by Monday morning. The new email system is far superior to our old one too. Thank you for your support"
Craig Blackford - Event Organiser
Craig Blackford
Event Organiser
Jamie Dione - Voice Over Artist
"I run a small voice over company, it's more of a hobby rather than a business and I needed somewhere to host it that was ...
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Jamie Dione
Voice Over Artist
"I run a small voice over company, it's more of a hobby rather than a business and I needed somewhere to host it that was fast and reliable. My existing provider, actually one of the 'big players', was charging me a fortune with a slow service and substandard support. Hipposerve's support has been brilliant, and to top it all, I am paying less!"
Jamie Dione - Voice Over Artist
Jamie Dione
Voice Over Artist
John Fogarty - JPF First Aid
"The work requested was completed by Hipposerve very quickly and a totally different experience compared to my previous host. If you are looking to renew ...
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John Fogarty
JPF First Aid
"The work requested was completed by Hipposerve very quickly and a totally different experience compared to my previous host. If you are looking to renew your hosting, maybe looking to update your website or even starting out then I can highly recommend Hipposerve. Thank you to the team at Hipposerve for a great customer experience."
John Fogarty - JPF First Aid
John Fogarty
JPF First Aid
Steve Charman - Action Coach
"Hipposerve simply took away all the hassle I was expecting with transferring my domain names. I have had some awful experience with other well known ...
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Steve Charman
Action Coach
"Hipposerve simply took away all the hassle I was expecting with transferring my domain names. I have had some awful experience with other well known companies, but this friendly Hippo has restored my faith in hosting my own domain name. The service is excellent, and the transfer couldn't have been easier or more straight forward. Thanks so much."
Steve Charman - Action Coach
Steve Charman
Action Coach
Sara Tomaszewska - Little Media Agency
"I know nothing about hosting or codes, and with Hippo, I didn't need to learn it at all! The team advised me which hosting would ...
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Sara Tomaszewska
Little Media Agency
"I know nothing about hosting or codes, and with Hippo, I didn't need to learn it at all! The team advised me which hosting would be the most ideal for my business, gave me great tips on how to improve the speed of my website and took care of all the setup. I didn't have to worry about a thing as the whole process was swift and straightforward. I would not hesitate to recommend Hipposerve to anyone!"
Sara Tomaszewska - Little Media Agency
Sara Tomaszewska
Little Media Agency
Grab a .marketing domain from Hipposerve.
May 20 2024

Unlock the Power of .Marketing Domains with Hipposerve’s Special Offer!

This week, Hipposerve is excited to spotlight the .marketing domain as our weekly feature, and...
Grab a .coach domain from Hipposerve.
May 13 2024

Score Big with a .coach Domain from Hipposerve!

If you’re a coach of any stripe—whether business, life, sports, or anything in between—branding...
Grab a .events domain from Hipposerve.
May 06 2024

Rock Your Next Big Bash with a .events Domain!

Are you a festival organizer, event planner, or just throwing the hottest bash of the season? Then...
Grab a .restaurant domain from Hipposerve.
Apr 29 2024

Savour the Flavour of Success with a .restaurant Domain!

A .restaurant domain is the prime digital real estate for anyone connected to the food industry....
Grab a .band domain from Hipposerve.
Apr 21 2024

Rock Your Online Presence with a .band Domain from Hipposerve!

Are you ready to take your musical journey online? Stand out from the crowd with a .band domain...
Grab a .beauty domain from Hipposerve.
Apr 14 2024

Domain of the Week – First Impressions Count with a .Beauty Domain from Hipposerve!

In the vibrant world of beauty, first impressions count. Imagine showcasing your beauty clinic,...
Grab a .solutions domain from Hipposerve.
Apr 06 2024

Domain of the Week – Problem-Solving Success with a .Solutions Domain – Your Business’s Next Best Move!

In a world where every business claims to offer a unique solution, how do you ensure your brand...
Grab a cool domain from Hipposerve.
Mar 30 2024

Unlock the Cool Factor: Why .Cool is the Domain for You

In the online world, standing out is not just an advantage—it’s a necessity. That’s...
Grab a .golf domain for for your golfing business from Hipposerve
Mar 24 2024

Domain of the Week – Tee Off Your Digital Presence with .golf Domains!

Attention all golf enthusiasts, professionals, and businesses! Are you looking to drive your...
Grab a .ing domain for for your online store from Hipposerve
Mar 15 2024

Get Creatin.ing with the latest .ing Domains from Hipposerve: A Deal Not to Miss!

Welcome to the realm where creativity meets the internet – the world of .ing domains! This week,...