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Our History
From Frustration to Innovation: The Hipposerve Story
It all started with a bit of a hiccup—some really frustrating experiences with customer support from a hosting provider. That got us thinking: what if there was a friendlier, more reliable way to do this?
Our journey began with the belief that we could bring a warmer, more personal touch to hosting services. And just like that, Hipposerve was born, ready to make a positive difference in your online experience.
Together, we're not just navigating the digital age; we're shaping it, ensuring every click connects, every project propels, and every dream dares to soar. Welcome to Hipposerve, where your digital journey is our mission.
Unwavering Reliability
Whether you're an individual lighting up your corner of the internet, a community sharing its voice, or a business breaking boundaries, we're here to ensure your online world runs seamlessly.
Personal Touch
Our team isn't just skilled; they're genuinely friendly and deeply committed. We understand that your needs are as unique as you are, which is why we're dedicated to crafting services that feel tailor-made just for you.
Bespoke Experiences
We recognize the diversity of dreams and the uniqueness of demands. With Hipposerve, it's not just about meeting expectations but exceeding them, offering solutions that are as individual as your fingerprint.
Evolving Excellence
Our commitment to quality and value is not just a promise but a perpetual mission. We're constantly refining, reviewing, and reinventing our services to not just keep pace but set the pace in the ever-evolving digital landscape.
Futuristic Focus
The digital world waits for no one, and neither do we. Our eyes are set firmly on the horizon, investing in innovation and adapting with agility to the swift currents of technological change.
Welcome to Hipposerve, where our story is woven from threads of passion, expertise, and a drive for excellence. Each member of our team brings over two decades of rich experience from every corner of the industry.
Our journey began with a shared frustration—a series of encounters with less-than-stellar customer service from various hosting providers.
These experiences ignited a spark within us, a unanimous decision that customer satisfaction would not just be our priority but our ethos. At the very core of Hipposerve, we vowed to make a difference.
We set out with a simple yet ambitious goal: to transform the hosting experience into something seamless, intuitive, and, above all, empowering.
We understand the power of your online presence, whether it's a digital megaphone for your ideas or the backbone of your business.
Our commitment to you extends beyond words. With 24/7 online support and telephone support available from 8am to 8pm, Monday through Friday, we ensure you're never alone.
At Hipposerve, we're more than a hosting provider; we're your partners in navigating the digital world. Together, let's turn the complexity of web hosting into a story of success, simplicity, and satisfaction. Welcome to our family. Welcome to Hipposerve.
Discover affordable domain names, and experience fast, reliable, and secure web hosting tailored for growth. Plus, benefit from professional and robust email services.
Looking for a website? Our hosting packages include a free site builder and a pre-install option for WordPress. Plus, we offer custom design services to meet your needs
"Hipposerve simply took away all the hassle I was expecting with transferring my domain names. I have had some awful experience with other well known ...
"Hipposerve simply took away all the hassle I was expecting with transferring my domain names. I have had some awful experience with other well known companies, but this friendly Hippo has restored my faith in hosting my own domain name. The service is excellent, and the transfer couldn't have been easier or more straight forward. Thanks so much."
Steve Charman
Action Coach
★★★★★
I often get asked, “Is hosting included ?” The answer is yes, hosting is always included in our packages along with a free...
I often get asked, “Is hosting included?”
The answer is yes, hosting is always included in our packages along with a free SSL, unless the client specifically wants to continue using their own provider.
It just makes life easier for our clients at the end of the day!
Although, when I first started the business I didn't offer hosting as I didn't have a supplier I was 100% happy with. I tried Site ground for a while which was fine until their support got hidden deep behind a wall of “find the help you need from our knowledge hub”. Some of my requests for help started to be denied as well unless I went for a higher plan. I wasn't best pleased.
I was therefore delighted to be introduced to Hipposerve I've used Hipposerve as Your Site Matters Ltd hosting supplier for more than 2 years now. My business wouldn't be the same without the knowledge that the brilliant team has mine and my clients' backs when we need support. The agency hosting service is excellent, and I'd highly recommend it to any of my fellow agencies out there.
So thank you, Hipposerve. You and the Hippo Helpers are awesome and appreciated 🙏
Easy. Simple. Straight forward.
No nonsense transaction and price was very reasonable for services provided.
Brett Earp
EARPCG
★★★★★
Easy. Simple. Straight forward.
No nonsense transaction and price was very reasonable for services provided.
Brett Earp
EARPCG
★★★★★
Such an easy company to deal with.
Swift and professional service.
Highly recommended.
Lee
IT Techno-Phobes Limited
★★★★★
Such an easy company to deal with.
Swift and professional service.
Highly recommended.
Lee
IT Techno-Phobes Limited
★★★★★
"Highly Recommended! I cannot stress enough how good Hipposeve are, I've transferred my businesses hosting, email, etc over to them, I've recommended them to my ...
"Highly Recommended! I cannot stress enough how good Hipposeve are, I've transferred my businesses hosting, email, etc over to them, I've recommended them to my clients and my clients have transferred to them, no problem is an issue and it's sorted in super time. Excellent Customer Service."
Adam Payne
TCMUK
★★★★★
“Throughout my experience, I was absolutely amazed by the enthusiasm and professionalism of the team. In over 40 years in the IT industry...
“Throughout my experience, I was absolutely amazed by the enthusiasm and professionalism of the team. In over 40 years in the IT industry, I can genuinely say that I have never come across customer service to match it.”
Chris Fairgrieve
Hamptworth Seniors Golf
★★★★★
"The best thing about Hipposerve is they don't just sell you hosting and leave you to it. They actually help you personally get your website ...
"The best thing about Hipposerve is they don't just sell you hosting and leave you to it. They actually help you personally get your website started, and offer support in the on going updating and maintenance. It really was helpful and was great support to get going as this was my first website."
Edward Glover
Expert Voice Coach
★★★★★
"I didn't know anything about setting up a website. Once I bought my package I contacted customer support and they were able to guide me ...
"I didn't know anything about setting up a website. Once I bought my package I contacted customer support and they were able to guide me through the process of creating my website with their web builder. I am really pleased with the result."
Sasha Hollis
Great and Small Antiques
★★★★★
"I know nothing about hosting or codes, and with Hippo, I didn't need to learn it at all! The team advised me which hosting would ...
"I know nothing about hosting or codes, and with Hippo, I didn't need to learn it at all! The team advised me which hosting would be the most ideal for my business, gave me great tips on how to improve the speed of my website and took care of all the setup. I didn't have to worry about a thing as the whole process was swift and straightforward. I would not hesitate to recommend Hipposerve to anyone!"
Sara Tomaszewska
Little Media Agency
★★★★★
"The service in both technical and hosting is that of premium, 5 star and the relationship I have with them is very strong....
"The service in both technical and hosting is that of premium, 5 star and the relationship I have with them is very strong. They host and provide elite technical support for four of my businesses within the private business and health sector and have been on hand to provide both incredible support since that time began. The best investment and asset, by far, I have to my portfolio of businesses. Thank you for the fantastic support, the ongoing premium service and helping me and my business grow from the ground up. It’s meant everything, the world and every bit more. "
Matthew White
MWStrength and Performance
★★★★★
“Even though I pay a very small amount of money for my product, The Hippo couldn't help me enough, I wasn't made to...
“Even though I pay a very small amount of money for my product, The Hippo couldn't help me enough, I wasn't made to feel like I wasn't worth his time, in fact i was flattered that even though a lower paying customer I was still given the individual customer care. He was really patient and helpful. Thanks so much for helping me to sort everything I needed. Best email service ever. I'd highly recommend Hipposerve to everyone, especially people who, like myself, aren't "tech savvy". Thanks again!”
Claire-Marie
Delightful Balloons
★★★★★
"Hipposerve have been fantastic at helping me with my client projects. His hosting service is excellent, but his customer service is world-class! Thanks for all ...
"Hipposerve have been fantastic at helping me with my client projects. His hosting service is excellent, but his customer service is world-class! Thanks for all your help. I look forward to working with you regularly."
Will Stogdale
Boost Design
★★★★★
"My website was running slowly and there were a few errors appearing on the pages. I contacted Hipposerve to use the Web Doctor service. The ...
"My website was running slowly and there were a few errors appearing on the pages. I contacted Hipposerve to use the Web Doctor service. The support I received was really great. They found the problem and fixed it quickly. Now my site is flying"
Simon West
Online Fishing Shop
★★★★★
"I had 54 email addresses with over 25,000 emails (nearly 20GB of data) that I wanted to transfer. Hipposerve worked with me to set the best possible ...
"I had 54 email addresses with over 25,000 emails (nearly 20GB of data) that I wanted to transfer. Hipposerve worked with me to set the best possible transfer date, when things would be quiet and they worked through the night to ensure that everything was up and running by Monday morning. The new email system is far superior to our old one too. Thank you for your support"
Craig Blackford
Event Organiser
★★★★★
Hipposerve have been amazing. Their email service has so many great features, like Spam Monitor, we never miss important emails anymore and we can green ...
Hipposerve have been amazing. Their email service has so many great features, like Spam Monitor, we never miss important emails anymore and we can green list the emails we know we can trust and need to see,
I would highly recommend Hipposerve for a great tool but such hard-working personal service
Thank you.
Helen Powell
Weddings
★★★★★
"Amazing support and excellent value for money. So glad I found Hipposerve after wasting money, time and effort with competitors."
Jim Fletcher
JSF SEO
★★★★★
"Amazing support and excellent value for money. So glad I found Hipposerve after wasting money, time and effort with competitors."
Jim Fletcher
JSF SEO
★★★★★
"Amazing Service - nothing too much trouble and explained everything in language I could understand! Thank you"
Julie Cameron
Action Coach
★★★★★
"Amazing Service - nothing too much trouble and explained everything in language I could understand! Thank you"
Julie Cameron
Action Coach
★★★★★
"I run a small voice over company, it's more of a hobby rather than a business and I needed somewhere to host it that was ...
"I run a small voice over company, it's more of a hobby rather than a business and I needed somewhere to host it that was fast and reliable. My existing provider, actually one of the 'big players', was charging me a fortune with a slow service and substandard support. Hipposerve's support has been brilliant, and to top it all, I am paying less!"
Jamie Dione
Voice Over Artist
★★★★★
"I am the chairman of a small charity. Hipposerve advertise that they host charity websites for free so, having designed a website myself, I contacted ...
"I am the chairman of a small charity. Hipposerve advertise that they host charity websites for free so, having designed a website myself, I contacted Hipposerve and this was confirmed. Our charity has had to pay for nothing but the domain we chose to use. The service I have received from Hipposerve has been outstanding. The website I had designed needed to be transferred to the WordPress platform. This was done by Hipposerve absolutely free-of-charge and the website became live within two days of ordering the domain. My contact at Hipposerve has been quick to respond to email enquiries and has provided as much help as one could possibly expect. Who could ask for more?"
Michael Gaukroger
Ventnor Enhancement Fund
★★★★★
"The work requested was completed by Hipposerve very quickly and a totally different experience compared to my previous host. If you are looking to renew ...
"The work requested was completed by Hipposerve very quickly and a totally different experience compared to my previous host. If you are looking to renew your hosting, maybe looking to update your website or even starting out then I can highly recommend Hipposerve. Thank you to the team at Hipposerve for a great customer experience."
John Fogarty
JPF First Aid
★★★★★
Hipposerve are a fantastic company to work with. They host our website and have also helped some of our clients with their hosting and website ...
Hipposerve are a fantastic company to work with. They host our website and have also helped some of our clients with their hosting and website transfers too. They are completely on the ball, they reply really quickly and they can't do enough to help you. I wouldn't work with anyone else and I'd highly recommend them if you want a fantastic service at a very competitive price!
Emma Sansom
Flamingo Strategies
★★★★★
All I can say is WOW (and that's a good WOW btw …) I engaged Hipposerve for our site a little over 5 weeks ago...
All I can say is WOW (and that's a good WOW btw…)
I engaged Hipposerve for our site a little over 5 weeks ago, and all I can do is sing their praises—they have been truly phenomenal.
Professionally I know lots of web design agencies and have used various companies over the years, but for our latest project I decided to use Jason and Hipposerve off the back of glowing testimonials of a number of clients of mine.
And the service has been first class.
Given a very tight deadline, a bigger and more complex site than most and a high spec list, they absolutely smashed it – in 3 weeks…
Above and beyond my expectations.
Cannot recommend highly enough, only with I could issue 6 stars….
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