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Hipposerve Knowledge base

Setting Up Free Email Forwarding

Our free email forwarding feature allows you to create personal email addresses for a domain and have these forwarded to another email of your choice. All you need is to have a Hipposerve domain, pointed at our nameservers.

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Setting Up Free Email Forwarding

Introduction

Our free email forwarding feature allows you to create personal email addresses for a domain and have these forwarded to another email of your choice. All you need is to have a Hipposerve domain, pointed at our nameservers (set up automatically when you purchase a stand-alone domain name).

This is an email forwarding service, using a virtual address, it does not allow creating fully functioning email accounts and sending out going emails. If you wish to use this, you should consider purchasing a Hippo Pro Mail account.

Important Note: It is not possible to use this service on domains attached to a hosting account or separate private email services, such as Hippo Pro Mail.


Before You Start

  • Before you start, you need to have purchased a domain name, without attached hosting or email service, from us. You can find out how to do this here.
  • Once you have done this, or if you already have a domain name, proceed to the next step.

Select My Domains

  • Select the My Domains option from the main side menu.

My Domains Button


Select the Domain

  • Select the domain name that you wish to add the email forwarding to. Click the manage button.


Check The Menu

  • It is possible you have already set up this service when you purchased the domain name. Check the side menu.
  • If you see the option Email Forwarding, you can click on this and skip the next step!


Ordering the Email Forwarding Service
  • If Email Forwarding doesn’t appear in the menu above, you will have to order the service – Don’t worry, it’s free!!
  • Click on the Add-ons Button in the side menu

  • Then Choose the Email Forwarding Add-on.

  • Complete the order and continue to set up the service

Set up The Email Forwarder

  • Click on the Email Forwarder button in the menu. You will then see this dialogue.

  • Enter the email prefix that you wish to use and the full email address of where you want it forwarding.
  • Click Save.

Important—It will take about 1 hour for changes to take effect and emails start forwarding. You may wish to test that everything is working. To do this, we recommend using a completely different email address, as it will sometimes fail if you use the forwarder address.