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Hipposerve Knowledge base

Ordering Hippo Pro Mail

Hipposerve offers a range of email solutions to suit every personal and business need. This includes Hippo Pro Mail, Hippo Pro Mail Enhanced, Hippo Pro Mail Enhanced + and Hippo Pro Mail Exchange®. This knowledge base article takes you through the ordering process of these mail accounts.

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Ordering Hippo Pro Mail

Introduction #

Hipposerve offers a range of email solutions to suit every personal and business need. This includes Hippo Pro Mail, Hippo Pro Mail Enhanced, Hippo Pro Mail Enhanced + and Hippo Pro Mail Exchange®. This knowledge base article takes you through ordering Hippo Pro Mail accounts. Please note, that Hippo Pro Mail Exchange® accounts require additional setup steps performed by our support team, and are not provisioned instantly.


Choose Your Plan #

  • Follow this link and choose the Hippo Pro mail plan that you require.

Domain Name Options #

All email services require a valid domain name to function. There are three options to choose from:

  1. Register a new domain name
  2. Transfer an existing domain name to Hipposerve.
  3. Use and existing domain name, you own, and update your nameservers and/or DNS.

Email Domain Options


Choose Your Billing Cycle #

  • You can select, either monthly, annually or a triennially billing cycle.

Email Payment Options


Select the Number of Mailboxes You Require #

  • In the configurable options section, enter the number of mailboxes you need. There is a minimum order of 1 mailbox.
  • Don’t worry if you are not sure how many you need right now, you can add additional mailboxes at any time.

Mail Box Configuration


Add On Configuration #

  • Configure the number of aliases and mail lists you require for your email account. If you require more than the maximum available, please contact customer support and we will be able to manually add these after your order.

Add on Email Configuration


Proceed to Checkout #

  • When you have selected your mailboxes, proceed to checkout.
  • If you are a new customer, you will be asked to create a Hipposerve account and enter your payment details..
  • If you are an existing customer, you can log in to your account.
  • When you have completed all the required details, select the Complete Order Button.

Proceed to Checkout

Once the order is complete, you will be able to assign email address to each of the mailboxes.


 

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