Introduction #
Our Hippo Business Pro plans provide the power of your own server with the simplicity of a standard shared hosting plan. This knowledge base takes you through ordering a Hippo Business Pro Plan.
Find Your Hippo Business Pro Plan #
New Customers #
- Go to the Hippo Business Pro Section of our website here.
- Select the Business Pro Plan that matches your requirements.
Existing Customers #
If you are already a Hipposerve customer, you can follow the above method, but it is usually for straightforward to purchase the plan directly from your Hippo Portal.
- Go to the Hippo Portal by following this link: https://sales.hipposerve.co.uk/
- Login to the Hippo Portal
- Go to the Hosting Shop and Choose Hippo Business Pro
- Select the Business Pro Plan that matches your requirements.
Set up a Product Domain Name #
- This product requires a domain name to function correctly. Choose the option that best suits your requirements.
- For full instructions regarding domain names, please consult this area of the Knowledge Base.
Choose how you would like to pay #
- Select the best payment cycle for your requirements. Typically, the longer the billing cycle the better value, but the more you pay up front.
Configure Your Installation #
- Select from the options below to configure your server. Different plans, may have slightly different options and prices to those shown below.
Web Control Panel. #
By default, the Hippo Business Pro plan is installed with Plesk Web Admin SE, on Ubuntu 20.04 x64 which is included in the price. Plesk Web Admin SE, is a fully featured web hosting control panel that allows you to install applications such as WordPress and administer all aspects of your website, including the DNS.
There is also the option to select cPanel as your web hosting control panel. However, due to cPanel’s licensing, agreement there is an additional monthly cost to this.
Data Center Region #
This is the place where your data is stored. By default, it is set to London—GB. At present there are 25 other worldwide locations to choose from, and this list is growing. As a general rule, you should select the data centre closest to your core user base. Basically, the shorter the distance the data had to travel, the faster your web page will load. Please note, not all plans are available at all data centres.
Auto Backups #
We strongly recommend that you include a backup plan in your Hippo Business Pro installation. Our auto backup feature takes the worry out of your backups. Once enabled, you can schedule a complete backup of your server, including all your configuration settings. Should the worst happen, you will be able to get your server up and running in a few minutes. Please note, the monthly price of the Auto Backups varies depending on the size of your server.
DDoS Protection #
Websites on their own servers, or servers using VPS technology, are more vulnerable to DDoS (Deliberate Denial of Service) attacks. This is where the target is bombarded with so many requests it effectively grinds to a halt. Our DDoS protection proactively monitors your web traffic and blocks it, allowing legitimate requests through.
IPv6 Address #
IPv6 is the latest version of the IP address. It is more secure, more reliable and faster. However, a slight speed delay can occur when communicating with older IPv4 machines as the address is translated.
Please Note: These options are used to build the server. Once the server is complete, you will have to raise a support ticket to have any of these options added or removed from the installation.
Choose Your Add-ons #
- You can choose from a range of add-ons, including Hippo Care – Managed WordPress, Free Website Migration/Transfer, Website Security, Advanced SSL and an SEO plan.
Complete Configuration #
- If you are an existing customer, the final price payable today may be slightly higher or lower than the advertised price. This is because it is prorated, to synchronize it with the rest of your account, so you aren’t plagued with loads of invoices. In subsequent payments, the price will match.
- When you are happy to with your options, continue to checkout.
Complete Checkout #
- Complete your details in the checkout box and complete your order. Please note that provision can take a few moments, please be patient and do not leave the page.
Provisioning #
You will receive an email confirmation of your order.
Once payment has been accepted, your Hippo Business Pro service will be provisioned automatically. The time this takes can vary depending on the options you have chosen. Once it is complete, we will also run some manual checks our end to make sure everything is running smoothly. When we are happy it is ready, you will be sent a further email with your login and access details and anything else you need to do to finalize your set-up.
