We have over 20 years of expertise in supporting users with all types of internet service. Your custom is also extremely important to us. You will always be greeted in a friendly and courteous manner by our expert Hippo Helper team.
If your website goes down, your business becomes invisible. This is why we work tirelessly to protect our systems from disruptions
We will be there for you when you need us most, to help you sort out an issue, or to upgrade your services quickly and easily. And remember, no question is a daft question. If it's causing you worry, we will help you solve it!
Find out more about what we do, get helpful advice and tips and find out more about the hosting industry.
Nov 8 | Domains
When you’re diving into the online world, and you need a domain name, it’s an exciting time. For a lot of people, a considerable amount of time is spent agonising over the perfect domain name for your online venture. It’s like picking out the name for your very own digital shopfront. Getting a domain for the first time can also be a little tricky – nothing online is straight forward, is it?
Mar 14 | Blog, Domains, Hosting, Website
Web hosting is something everyone needs. We work with a huge range of clients from across all industries, down to individual clients looking for personal websites. Across our website, we’ve compiled a few FAQs to explain how our many services work, but we thought we’d put together some FAQs on what you can expect when working with us.
Did you know regardless of your industry, a well-optimised website will increase brand awareness, expand your market and boost revenue?
We really do offer a FREE Hippo to all our Hippo Hosting customers.
Our free hippo toy is available for anyone who purchases any of our Hippo Hosting, Hippo Business Pro or Hippo VPS plans. It is also available on some of our Hippo Care Options and Hippo Doctor Solutions, members of the Web Design Club and other products. See individual packages for eligibility.
Please allow 28 days for delivery.
These hippos are also available to purchase for just £11.99 including a FREE domain name, P&P and VAT from our Hippo Gifts section of the website
We would also love it if when you get your Hippo, you send us a photo/photos of you with it, for us to use on our social media feeds and other promotional material. We promise to give a link back to your own website!
Find out INSTANTLY below!
15.1 This offer is available to UK & EU customers only.
15.2 The free domain registration applies for the following TLDs only: .com, .net, .org, .biz, .info, .eu, .co.uk, .uk, .al, .me, .mk, .ro, .rs, .si, .org.uk, .me.uk, .plc.uk, .ltd.uk, .wales, .cymru, .com.al. , .net.al, .org.al. All other TLDs will be charged at their standard price.
15.3 The free domain is valid for one year. After this time, it will renew at the standard price.
15.4 Unless otherwise stated, the delivery address will be assumed to be the same as the registered address on the account.
15.5 This toy is not suitable for children under 3 years of age due to small parts.
All discounts are a special introductory offer available to new customers only. Any offer is valid for the initial purchase term only. Savings quoted are related to the standard Monthly Pricing. Pricing will revert to the published amount for each payment period at the end of this term. Existing customers will be offered additional offers and incentives from time to time.
All prices exclude VAT @ 20% unless otherwise stated.
Hipposerve Accepts: All major Debit/Credit Cards, Direct Debit, Bitcoin and 50+ other Crypto Currencies.
Contracts are based on the initial payment term chosen, so either monthly, annually or triennially. You can cancel the contract before the end of the term, but you will not be eligible for a refund.
Renewal is automatic. If you do not wish to renew automatically, you can switch this off or cancel your renewal completely by logging into your customer account, or by contacting our Hippo Helper team at help.hipposerve.co.uk.
At Hipposerve we are proud to guarantee a hassle-free service. As part of our ongoing commitment to our customers, we promise that we will:
Great value domain names, from 99p and Fast, reliable and secure web hosting that is designed to grow as you grow. On top of that, professional and robust email services.
From your business name, domain name, email, website and SEO. We have a range of startup business tools to help you grow your business online.
Need a website? All our hosting comes with a FREE site builder, or the option to pre-install WordPress. We can also cover the design work for you.
Get help fast with your online accounts, with The Great Hippo Knowledge Base. Everything you need to know, from building your website, setting up the email, and updating the DNS.
This competition is being run by Hipposerve, who reserve the right, at any time and without prior notice, to cancel the competition or amend these terms and conditions. All entries must be received by 1st May 2023, and a winner will be randomly selected and notified. Should the winner choose not to accept the prize for any reason, another name will be drawn. All entrants must be from the UK and over the age of 18. This prize cannot be exchanged for cash and Hipposerve reserve the right to substitute prizes of equal or greater value if circumstances beyond our control require doing so. This promotion is in no way sponsored, endorsed, or administered by, or associated with, Facebook. You understand that you are providing your information to Hipposerve and not to Facebook. Hipposerve's decision on any aspect of the competition is final and binding, and no correspondence will be entered into about it.
Data Protection and Publicity
You agree that any personal information that you provide when entering the competition will only be used by Hipposerve for the purposes of administering the competition. The winner agrees to release their first name and provide a picture of their ‘Harry the Hippo’ to be used on social media for promotion.
| Cookie | Duration | Description |
|---|---|---|
| __cfruid | session | Cloudflare sets this cookie to identify trusted web traffic. |
| cf_ob_info | past | The cf_ob_info cookie is set by Cloudflare to provide information on HTTP Status Code returned by the origin web server, the Ray ID of the original failed request and the data center serving the traffic. |
| cf_use_ob | past | Cloudflare sets this cookie to improve page load times and to disallow any security restrictions based on the visitor's IP address. |
| cookielawinfo-checkbox-advertisement | 1 year | Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category . |
| cookielawinfo-checkbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
| cookielawinfo-checkbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
| cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
| cookielawinfo-checkbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. |
| cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
| viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |
| Cookie | Duration | Description |
|---|---|---|
| __cf_bm | 30 minutes | This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. |
| Cookie | Duration | Description |
|---|---|---|
| _calendly_session | 21 days | Calendly, a Meeting Schedulers, sets this cookie to allow the meeting scheduler to function within the website and to add events into the visitor’s calendar. |
| Cookie | Duration | Description |
|---|---|---|
| __gads | 1 year 24 days | The __gads cookie, set by Google, is stored under DoubleClick domain and tracks the number of times users see an advert, measures the success of the campaign and calculates its revenue. This cookie can only be read from the domain they are set on and will not track any data while browsing through other sites. |
| _ga | 2 years | The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. |
| _ga_* | 1 year 1 month 4 days | This cookie is installed by Google Analytics. |
| _ga_J12V6CWX04 | 2 years | This cookie is installed by Google Analytics. |
| _gat_gtag_UA_* | 1 minute | Set by Google to distinguish users. |
| _gat_gtag_UA_72806409_18 | 1 minute | Set by Google to distinguish users. |
| _gid | 1 day | Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. |
| _pendo_guides_blocked.4cfbcefc-fcf9-4b66-5dc6-9b0d81bb07a9 | never | Pendo sets this cookie to identify and record the visitor’s Account ID that will be used in Pendo, like Guide delivery and analytics. |
| _pendo_visitorId.4cfbcefc-fcf9-4b66-5dc6-9b0d81bb07a9 | never | Pendo sets this cookie to identify and record the visitor’s Account ID that will be used in Pendo, like Guide delivery and analytics. |
| ajs_anonymous_id | never | This cookie is set by Segment to count the number of people who visit a certain site by tracking if they have visited before. |
| ajs_group_id | never | This cookie is set by Segment to track visitor usage and events within the website. |
| ajs_user_id | never | This cookie is set by Segment to help track visitor usage, events, target marketing, and also measure application performance and stability. |
| CONSENT | 2 years | YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. |
| Cookie | Duration | Description |
|---|---|---|
| DSID | 1 hour | This cookie is set by DoubleClick to note the user's specific user identity. It contains a hashed/encrypted unique ID. |
| IDE | 1 year 24 days | Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. |
| test_cookie | 15 minutes | The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies. |
| VISITOR_INFO1_LIVE | 5 months 27 days | A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. |
| YSC | session | YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. |
| yt-remote-connected-devices | never | YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. |
| yt-remote-device-id | never | YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. |
| yt.innertube::nextId | never | This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen. |
| yt.innertube::requests | never | This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen. |
| Cookie | Duration | Description |
|---|---|---|
| __gpi | 1 year 24 days | No description |
| CookieLawInfoConsent | 1 year | No description |
| debug | never | No description available. |
| DEVICE_INFO | 5 months 27 days | No description |
| m | 2 years | No description available. |
| referrer_user_id | 14 days | No description available. |
| VISITOR_PRIVACY_METADATA | 5 months 27 days | Description is currently not available. |
| WHMCSRpAgLmSJUvSZ | session | No description |
