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Cure Your Website Woes

Hippo Care - Website Doctor

With a "No Fix, No Fee Guarantee.

Slow, misbehaving or broken website? The Hippo Doctor can get you back up and running quickly and hassle-free.

Hipposerve Web Hosting and Domain Names based in the UK - Free Hippo Toy when you buy web hosting

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Domain Names - 99p


.com - 99p


.org - 99p


.eu - 99p


.net - 99p


.uk - 99p

£11.99 - 99p

£11.99 - 99p


.info - 99p


.cymru - 99p


.wales - 99p


.me - £15.99


.al - £8.99

£12.99 - £8.99

£12.99 - £8.99

£12.99 - £11.99


.scot - £25.99


.gay - £4.99


.lgbt - £15.99


.club - £13.99


.live - £6.99


.tattoo - £4.99


.green - £9.99


.london - £18.99


.shop - £9.99


.ski - £24.99


.social - £9.99


.tech - £6.99


.biz - £15.99


.art - £14.99


.best - £5.99


.bio - £9.99


.blog - £22.99


.love - £11.99


.monster - £4.99


.xyz - £5.99


.mom - £7.99


.baby - £19.99


.family - £22.99


Information Mode

Hippo Diagnosis

Website Health Check


You will not be charged for any services, until you agree our free no obligation quotation.

Hippo Doctor

Fix Your Website

per hour (ex. VAT)

20% Discount for Existing Customers

You will not be charged for any services, until you agree our free no obligation quotation.

Hippo Clinic (Popular)

Full Website Tune Up

(ex. VAT)

20% Discount for Existing Customers

This service is charged upfront, but a full refund is provided if we are unable to make any performance improvements.


A detailed analysis of your website to diagnose any problems you are having. Includes a no obligation quote to fix any issues discovered.

We fix a broken or misbehaving website. This includes a full refund if we are unable to solve the problem.

Full optimization of your website. Perfect if it is being sluggish, or has poor performance. Includes a before/after optimization report and a full refund if we are unable to improve the performance.

Full Site Examination


Email/Phone/Zoom Report


No Obligation Quote


Repair Specific Issues


3 Hour Tune-Up


Security Audit/Update


Performance Audit/Update


Website Optimization


Before/After Report


“No Win No Fee” Guarantee


Why Choose The Hippo Doctor?

A Full Website Check

We will look over your website carefully to determine what is wrong and how long it will take to fix. Before we start any work we also do a full backup of your site.

A Transparent Quote

If we think we can help we will send you a quote for the work that needs to be completed.

No Fix, No Fee

We stand by this. If for whatever reason we are unable to fix your site, you will not pay us a penny, and we will refund any deposits already paid.

Security Audit

We will also perform a security audit on all website, and make improvements included in the cost of the work.

Performance Audit

We will perform a performance audit to ensure that your website will run at the best possible speed that your hosting will allow.

Got a Broken Website - Hipposerve can fix it.
Web Site Problems

Contact the Hippo Doctor – or Call Us on 0330 043 1502

Got a Problem—Get in Touch!


It couldn’t be easier to start work repairing a broken or underperforming website. Just click on the relevant product above and we will be in touch within 48 hours, with a plan of action.

If, however, you still have a few questions regarding your website, feel free to just give us a call, or complete the form opposite,

Let Hipposerve UK fix your broken website.

Get in Touch

Website Design Services from Hipposerve

Working with Third Party Designers


You may already have a third party designer looking after your website. If this is the case, we suggest you approach them first, as you may already be paying them a maintenance contract for your site. There’s no point in paying for something twice, is there?


Speak to them first as they may be able to fix the issue


If they can't we may still be able to help


We are happy to work with other parties to help get you back online


And of course, if we can't fix the issue, you don't pay a penny!

Anything Else?

Hippo Doctor FAQ’s

Here are some answers to Frequently Asked Questions.

Frequently Asked Questions
How long does it take to fix the problem?

This all depends on what the issue is. Some problems are fixed in under an hour, others can take 5 or 6 hours to complete. On average, we complete most fixes within 3 hours.

What if you find an additional problem?

If we find a secondary issue with your website, we will always let you know first, and tell you if there is going to be an additional charge to put it right.



Do you need our admin passwords?

In order to rectify your problem effectively. We will need full access to both your hosting server and your website backend. If, however, you are a Hipposerve customer, we will be able to access the relevant areas without any additional login credentials.

We always recommend that you change your password before sending it to us, and use an encrypted password sending service such as

We respect your data security and passwords are stored in encrypted form and removed from our servers once we have completed the work.



Is there a different price for Hipposerve Customers?

Yes, if you use any of our web hosting services, you will benefit from a 20% discount!



Is there a minimum fee for the Hippo Doctor Plan.

Yes, there is a minimum fee of 1 hour’s work for any fix we do. After that, you will be charged in increments of 15 minutes. This will be shown to you clearly in the quote you receive.

Are license update included?

No, if a plugin with a purchased licence had expired, you will have to upgrade that licence yourself if we determine that this is the cause of the issue.

All with a  Website Designer Club discount of course !

What if you can't fix the problem?

It hasn’t happened yet, but should the occasion arise where we can’t fix the problem, perhaps due to complete data loss, then we will refund any fees you have paid to us.

Alternatively, we can look at a solution to help you rebuild your website from scratch.

Great Testimonials
Great Testimonials
Rave Reviews
Rave Reviews

We are Loved ♥️ by our Trusted Customers

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My Best Investment and Asset

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"The service in both technical and hosting is that of premium, 5 star and the relationship I have with them is very strong. They host and provide elite technical support for four of my businesses within the private business and health sector and have been on hand to provide both incredible support since that time began. The best investment and asset, by far, I have to my portfolio of businesses. Thank you for the fantastic support, the ongoing premium service and helping me and my business grow from the ground up. It’s meant everything, the world and every bit more. "

Matthew -MWStrength and Performance


Excellent Value for Money

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"Amazing support and excellent value for money. So glad I found Hipposerve after wasting money, time and effort with competitors."



Nothing Too Much Trouble

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"Amazing Service - nothing too much trouble and explained everything in language I could understand! Thank you"

Julie - ActionCoach


Amazed by their Professionalism and Enthusiasm

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“Throughout my experience, I was absolutely amazed by the enthusiasm and professionalism of the team. In over 40 years in the IT industry, I can genuinely say that I have never come across customer service to match it.”

Chris Fairgrieve - Hamptworth Seniors Golf


The Hippo Couldn't Help me Enough

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“Even though I pay a very small amount of money for my product, The Hippo couldn't help me enough, I wasn't made to feel like I wasn't worth his time, in fact i was flattered that even though a lower paying customer I was still given the individual customer care. He was really patient and helpful. Thanks so much for helping me to sort everything I needed. Best email service ever. I'd highly recommend Hipposerve to everyone, especially people who, like myself, aren't "tech savvy". Thanks again!”

Claire-Marie - Delightful Balloons


Highly Recommended!

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"Highly Recommended! I cannot stress enough how good Hipposeve are, I've transferred my businesses hosting, email, etc over to them, I've recommended them to my clients and my clients have transferred to them, no problem is an issue and it's sorted in super time. Excellent Customer Service."

Adam Payne - TCMUK


A Great Customer Experience

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"The work requested was completed by Hipposerve very quickly and a totally different experience compared to my previous host. If you are looking to renew your hosting, maybe looking to update your website or even starting out then I can highly recommend Hipposerve. Thank you to the team at Hipposerve for a great customer experience."

John Fogarty - JPF First Aid


Thanks for Your Help

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"Hipposerve have been fantastic at helping me with my client projects. His hosting service is excellent, but his customer service is world-class! Thanks for all your help. I look forward to working with you regularly."

Will Stogdale - Boost Deisgn


Restored My Faith in Web Hosting

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"Hipposerve simply took away all the hassle I was expecting with transferring my domain names. I have had some awful experience with other well known companies, but this friendly Hippo has restored my faith in hosting my own domain name. The service is excellent, and the transfer couldn't have been easier or more straight forward. Thanks so much."

Steven Charman - Action Coach


Outstanding Service

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"I am the chairman of a small charity. Hipposerve advertise that they host charity websites for free so, having designed a website myself, I contacted Hipposerve and this was confirmed. Our charity has had to pay for nothing but the domain we chose to use. The service I have received from Hipposerve has been outstanding. The website I had designed needed to be transferred to the WordPress platform. This was done by Hipposerve absolutely free-of-charge and the website became live within two days of ordering the domain. My contact at Hipposerve has been quick to respond to email enquiries and has provided as much help as one could possibly expect. Who could ask for more?"

Michael Gaukroger - Ventnor Enhancement Fund


It's a Pleasure to Work with Hipposerve

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"I know nothing about hosting or codes, and with Hippo, I didn't need to learn it at all! Jason advised me which hosting would be the most ideal for my business, gave me great tips on how to improve the speed of my website and took care of all the setup. I didn't have to worry about a thing as the whole process was swift and straightforward. I would not hesitate to recommend Hipposerve to anyone!"

Sara Tomaszewska - Little Media Agency


Great Support

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"The best thing about Hipposerve is they don't just sell you hosting and leave you to it. They actually help you personally get your website started, and offer support in the on going updating and maintenance. It really was helpful and was great support to get going as this was my first website."

Edward Glover - Expert Voice Coach


Easy to Setup

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"I didn't know anything about setting up a website. Once I bought my package I contacted customer support and they were able hto guide me through the process of creating my website with their web builder. I am really pleased with the result."

Sasha Hollis - Great and Small Antiques


Fast and Reliable

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"I run a small voice over company, it's more of a hobby rather than a business and I needed somewhere to host it that was fast and reliable. My existing provider, actually one of the 'big players', was charging me a fortune with a slow service and substandard support. Hipposerve's support has been brilliant, and to top it all, I am paying less!"

Jamie Dione - Voice Over Artist


Far Superior

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"I had 54 email addresses with over 25,000 emails (nearly 20GB of data) that I wanted to transfer. Hipposerve worked with me to set the best possible transfer date, when things would be quiet and they worked through the night to ensure that everything was up and running by Monday morning. The new email system is far superior to our old one too. Thank you for your support"

Craig Blackford - Event Organiser


Found My Problem and Fixed it Quickly

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"My website was running slowly and there were a few errors appearing on the pages. I contacted Hipposerve to use the Web Doctor service. The support I received was really great. They found the problem and fixed it quickly. Now my site is flying"

Simon West - Online Fishing Shop


Great Advice

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"What great advice I received. I wanted a to host my small Theatre Website which sells tickets via a small e-commerce platform. It's nothing fancy, but on occasions has quite a lot of traffic.  The guys at Hipposerve were able to point me to the correct package to suit my needs, without breaking the bank."

Sue Blake - My Little Theatre


The Guys at Hipposerve were Great

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"Transferring from one web host to another can be a real headache. The guys at Hipposerve were great and helped me conduct a free transfer, ensuring minimum downtime for my site and other services. They also transferred my email, and aside for waiting for a few hours for DNS propagation, all went well. Thank you!"

Cory Langan - Go Travel Online


Solved my Issue in 15 Minutes!

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"I have used Hipposerve for a number of years now and one thing that stands out is the level of support they offer. Nothing has gone wrong, but when I was unable to use a particular service, they answered my support ticket, and solved my issue within 15 minutes.!"

Jack Feathergood - Personal Blog


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Sarah Morrison
Founder of

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Leland Bloggs
Founder of

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Jessica Morrison
Founder of

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