Creating an Email Forward

Hipposerve Account Holders #

Login #

• Go to the Hippo Portal by following this link: https://sales.hipposerve.co.uk/
• Login to the Hippo Portal

Select the Email Service #

• Go to the  menu and click on My Services

• Select the Hippo Pro Email service that you would like to manage.
• Click on the Manage Service button.

Go to the Forwards Module #

• Click on the Forwarding Button

An Internal Forward #

• An internal forward is a forward to an address on the same domain as yours.
• Select the mailbox from the drop-down list.
• Select the forwarding mailbox from the drop-down list.

An External Forward #

• An external forward is a forward to an address on a different domain.
• Select the External option
• Type the email carefully in the box.

Add the Forward #

• Click the add button, to create the forward rule
• You can add as many forwards as you need for each mail address

Individual Email Users #

Login to Webmail #

• Go to webmail.yourdomain.co.uk
• Enter your username only. If your email is [email protected], the username will be just john.smith.
• Enter your current password.

Manage Your Email Account #

• Click on the account icon in the top right-hand side of the screen.

• Choose My Account from the menu.

The Forwards Option #

• Select the forwards option from the Accounts Menu

Add The Email Forward #

• Add either internal or external forward address in the box.
• You can add as many forwards as you need to each email.

Click Save #

Make sure you also click the save button