Sit Back and Relax
Let the Hippo do the Hard Work
Hippo Website Migration
Website, Domain & Email Transfer Solution
(with any hosting, email or domain purchase)
This FREE website migration service is suitable for people who have an existing website, domain or email address that they want to move to Hipposerve. This service includes:
- Telephone, Zoom, or Email Contact
- Existing Site Audit
- Transfer Plan
- Data / Emails Migrated to our platforms
- Domain Name Transferred
- Installation testing
- Installation Optimizations
The Hippo Transfer Process
We work behind the scenes and complete all the technical bits of the website, domain, and email transfer process.
Click for Details
1) Choose Services
2) We'll Get in Touch
3) Sit Back and Relax
We have completed hundreds of website migrations and no two are the same. The time taken for the transfer to complete depends on a number of factors.
- The size of your website, the larger it is, the longer the work will take.
- The complexity of your installation
- If any optimization work is required.
- If you require any email transfers
There are also elements beyond our control, such as the time taken for your existing host to release the domain name (some take ages), and the time taken for the DNS servers to propagate.
As a rough average, transfers tend to take between 1 and 5 days. During this time, you will not lose access to your website.
Hippo Transfer FAQs
Here are some answers to Frequently Asked Questions.
Will you need to access the backend of my website?
Yes, this is essential so we can perform all the optimization routines necessary, to make your website fly. In most cases we create our own special account that uses an encrypted password and 2FA for maximum security of your data. You can of course revoke this access at any time.
We are fully GDPR-compliant in regard to the storage of your personal data.
Do I have to transfer my domain to you?
No, you can keep your domain where it is and simply change the name servers to point to ours. However, by moving your domain to us, you can take advantage of our superior DNS and amazing customer support.
What type of hosting should I choose?
You should choose a hosting product that is at least equal in space available and performance. If you don’t the run the risk of the existing website being too big for the space provided.
Will you pay my exit fees from our existing host?
Most web hosts do not charge exit fees, and we thoroughly disagree with the practice. We believe your data should never be held to ransom, just because you wish to move to a better provider. However, whilst we are unable to pay fees incurred during the transfer process, we can negotiate with your existing provider for you.
Where are my backups stored?
Your backups are encrypted and stored off-site on Amazon’s AWS servers.
What is included in your website optimization?
We carefully go through the whole website and optimize the images, scripts, and loading of the web pages. We also ensure that effective website caching is used to maximize the experience for your website visitors.
FREE WEBSITE MIGRATION.
We offer free website migration for all customers who purchase the following hosting plans: Hippo Hosting, Hippo Business Pro and Hippo VPS.
To qualify for the free website migration offer, you must order it at the same time as ordering your website hosting.
Free migrations are like for like transfers only, using the same platform as the original web website. If necessary, we will also perform some web optimization.
This offer also includes domain and email transfers, if the equivalent service is purchased through Hipposerve.
Free Migration does not include modification of the design or content of the website, if design work is required, please contact our support team to get a quote.
Please note, some hosting providers use proprietary web designers which may not be compatible with our systems. Whilst we offer a close match conversion service, charges apply. Please contact our support team, for a quote.
Other hosting providers may charge a release fee, for your website data and database. Hipposerve Digital Services Limited is not liable for this payment.
We offer 1 free migration for hosting plan purchased. Additional transfer can be completed at a cost of £89 per transfer (ex VAT).
Our Free Migration Offer, expires 30 days after ordering your inital hosting, after this period our stadard migration fee applies.