Introduction #

We’ve designed our system to let you easily manage all aspects of your account, including website hosting, domains, emails, and additional tools. If you ever need a hand or prefer personal assistance, our support team is always ready to help at https://help.hipposerve.co.uk. This knowledge base is here to guide you through the tools available for managing your products and to show you where to find further help if needed.

Hippo Portal #

Your Hippo Portal is your one-stop hub for managing billing details, personal information, product purchases, and renewals. It’s also home to our support area and serves as your gateway to all other product management features.

For comprehensive guides on all aspects of your Hippo Portal, check out our dedicated knowledge bases here.

Hippo Panel #

Your Hippo Panel is where you manage your web hosting. It allows you to upload files, renew SSL certificates, install and manage applications like WordPress, and handle your backups. It also offers a range of advanced features for more experienced users.

For detailed guides on every aspect of your Hippo Panel, visit our dedicated knowledge bases here.

Hippo Builder #

The Hippo Builder is a management tool for creating websites, offering design options from scratch or through templates and a drag-and-drop interface.

For comprehensive guides on using the Hippo Builder, refer to our knowledge bases here.

Hippo Pro Mail #

Hippo Pro Mail provides tools for managing mailboxes, passwords, email aliases, forwarding, out-of-office replies, signatures, and more.

For comprehensive guides on using Hippo Pro Mail, refer to our knowledge bases here.

Domain Management

This tool allows you to manage your domain portfolio, including setting up nameservers and using advanced features like domain forwarding. For detailed guides on domain management, visit our dedicated knowledge bases here.

DNS Management #

Manage all aspects of your DNS with our advanced DNS tool, which allows updates to DNS records and restoration from our 7-day backup in case of errors.

For comprehensive guides on using the Hippo DNS Manager, refer to our knowledge bases here.

VPS Panel #

The VPS panel, exclusive to VPS customers, lets you manage all server aspects including rebooting, stopping, reinstalling, managing your firewall, and backups, and features a built-in secure console for SSH access.

For comprehensive guides on using the Hippo VPS, refer to our knowledge bases here.

Pro Tools #

If you’ve ordered any of our additional tools, we offer a range of documentation for support. The guides for these are available here