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What Makes Us Hassle Free

Sunday, 16th, August 2020 | 0 comments


What Makes Us Hassle Free?

It’s our tag-line, but is it just something we thought up in a meeting room, or does it actually mean something? This article look at what makes us hassle free.

It all Started with a Big Yellow book.

When I started thinking about this, I thought to myself that no company is going to go out of their way to make the lives of their customers more difficult. What do they stand to benefit from this?

However, it made me recall a recent experience I have with a big brand “marketing” company, who promised me the earth, utterly failed to deliver and then made my life a misery afterwards. Not to mention costing me a fortune for the privilege.

I won’t name this company directly, but they are a far cry from the days when they used to publish that big yellow business directory, that used to sit by the telephone in every house in the UK.

They made my experience with them a total hassle, and as a result I will be leaving them, as soon as my contract ends.

Yellow Book

Every Cloud

They say that every cloud has a silver lining. This experience made me very passionate about my vision. I wanted our customers to enjoy their experience with Hipposerve. I wanted them to know that if they needed help we would be there for them, ready to go above and beyond. Any Hipposerve customer can be rest assured that not only will we provide them with fast, secure web hosting, but we will also be there to help them get the most out of it.

And so the tag-line “Hassle Free Hosting” was born.

 

So What Do we Do?

Party Hippo

1)Non-Techie

The first thing we wanted to make our website as non-techie as possible. True we have to include some technical details so you can compare our services with others. But we are rolling out our “Hassle Free Mode” on our website, so you can toggle between plain english and the technical details!

2) No Sell and Go

We don’t just sell and go. Once you have your web space we don’t just leave you to it. We have our Hippo Helpers, ready and waiting to get you started, so you can make the most out of your new hosting plan. We will even schedule a 45 minute Zoom meeting with you, to go through our control panel to explain the basic features and answer any questions that you may have.

3) Long Term Support

Our team is also well aware that you don’t just run into problems in when you are first getting set up. We know that problems can arise from website updates or even worse a malicious attack. We will be there to support you with that too and be on hand to offer advice on backup / security solutions.

4) FREE Migration Service

If you are moving from another provider to Hipposerve, we offer a free and comprehensive migration service. We will work with you to form a migration plan, and choose the best time to make the switch.

5) Hard Sell Free Zone

Finally, we will never hard sell any of our services and solutions. From time to time, we may send you details of products that may benefit you, but one thing we won’t do is sell you something you don’t need.

An All Round Excellent Package

Great Features at a Great Price

Storage

Super Fast SSD Storage

These devices have no moving parts and are super fast, to keep your site zooming along and your visitors happy.

Bandwidth

Loads of Bandwidth

Lack of bandwidth won't stop visitors from seeing your site. Subject to our acceptable use policy.

Security

FREE SSL

This makes sure communications between you and your visitor remains secure. Great to boost your SEO.

portal

Dedicated Hippo Portal

Upgrade or Downgrade your packages, manage your services and access your 24/7 online support.

cPanel

cPanel Control Panel

Manage your website with ease with this industry standard control panel .

Support

Hipposerve Support.

We won't leave you out in the cold! Choose phone support, 24/7 online support and our website live chat support.

Litespeed

LiteSpeed Webserver

This ultra fast web server offers speeds of up to 50% faster than a standard server.

Options

Loads of Options.

Need more features? We have loads of options to enhance your hosting provision.

Softaculous

Softaculous App Installer

Install what you want quickly and easily, with just a click of a mouse.

About Us

Hipposerve has over 20 years of experience offering web hosting, VPS Hosting, domain names and pro email services to help you make your online statement. We offer outstanding customer support where you will always be treated as an individual - not just another customer. We also have a range of tools to help get you started.

Hippo Benefits

As well as amazing prices, you also benefit from fully featured web hosting packages with a huge array of options. and don't forget you can also take advantage of:

1. 50% OFF your first month's hosting
2. FREE Domain Name on Hippo Hosting Plans
3. FREE Web Hosting for Registered Charities
4. FREE Security Tools
5. FREE Website Migration

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Ordering

Ordering a hosting package is a fully automated process which can be completed from our website. If however you wish to discuss package options with us, or any other hosting related query;  just drop us a line at our support desk.

You can also phone us on 0330 043 1502.

Don't forget to visit us on our Facebook Page and our Twitter Feed for our latest updates.

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