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Hipposerve Knowledge base

Adding Hippo Pro Mail + Productivity to an Email Client

Many Hippo Pro Email users prefer to use their own email client rather than the web mail. This knowledge base article explains the settings you need to set up your emails on a range of different devices.

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Adding Hippo Pro Mail + Productivity to an Email Client

Introduction

This document refers to the set-up of the Hippo Pro Email + Productivity. Please refer to this document for Hippo Pro and Hippo Enhanced Mail.

Many Hippo Pro Email users prefer to use their own email client rather than the web mail. Our email service uses standard IMAP and SMTP protocols, so they are compatible with all email clients on both desktop and mobile devices. This knowledge base article explains the settings you need to set up your emails on a range of different devices. This covers Adding Hippo Pro Mail + Productivity to an Email Client.

 


Your Email Client

  • All email clients are slightly different. In most cases, you need to find the add new account (or similar) option.
  • Choose IMAP / Other as the account type
  • The username is the full email you are trying to set up (e.g., [email protected])
  • The password, is the password you set, when the email account was created, or if you have since changed it.

Incoming Server

  • The incoming sever, collects messages sent to your domain, and distributes them to the correct mailbox.
  • We recommend you choose IMAP with SSL Encryption for security.
  • This incoming server requires authentication, this is the same password you used above.

Details are:

Encryption Server Address Ports
SSL imap.us.appsuite.cloud 993

 


Outgoing Server

  • The outgoing server send messages to your recipients.
  • You must enable SMTP Authentication in your e-mail client in order to send e-mails out, this is your email password.

Details are:

Encryption Server Address Ports
SSL smtp.us.appsuite.cloud 587